prcdirect.co.uk

4.4
4.4 Based on 21 reviews

At PRC Direct you will find the latest range of top brand electrical including TVs, Home Cinema, Hi-Fi and Appliances at some of the UK's lowest prices. Based in Essex and East London, PRC Direct are main authorised dealers for Samsung, Bose, LG, Panaso...

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Average Rating

4.4

/
5

21 Reviews

5 Star
76%
4 Star
10%
3 Star
5%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Tarank_X15
Great first purchase experience

I made my first purchase from the company recently. The delivery was outstanding, and even though I haven't had the chance to set it up yet because I'm not feeling well, it arrived in perfect condition, still sealed in its box.

5
Date of experience: Jan 22, 2026
Boichfamily
First-time purchase experience

I recently ordered an item from the company for the first time. The delivery was exceptional, and even though I haven't been able to set it up yet due to feeling unwell, it arrived in perfect condition, still sealed in its box.

5
Date of experience: Jan 21, 2026
Ælfweard
User-friendly website

The website is very good, easy to navigate. I also received an extra discount and vouchers, which was a nice bonus.

5
Date of experience: Jan 20, 2026
Lavender Morris
Great price and fast delivery

The price was excellent, and the delivery was impressively fast.

4
Date of experience: Jan 19, 2026
CB24
Very helpful

Very helpful. Thank you.

5
Date of experience: Jan 14, 2026
Jason Clark
Mixed feelings about the recent purchase

The image of the item shows it in shiny silver, but in reality, it is a dull grey color. I selected a suitable day for delivery, and it surprisingly arrived the day before! Thankfully, we were at home.

3
Date of experience: Jan 13, 2026
LP42
Friendly and excellent customer service

Excellent and friendly customer service.

5
Date of experience: Jan 13, 2026
falo0live
Simple and clear process

Very easy and clear process.

5
Date of experience: Jan 13, 2026
Elmer
Issue with oversold item

I ordered an item and inquired about the delivery, only to be told it had been oversold. There was no offer of a refund, just that they would contact their supplier. I have now raised a dispute for a refund.

1
Date of experience: Jan 12, 2026
Carissa C.
Frustrating experience with broken item

I received a broken item. I sent pictures to the support team last week and am still waiting for a response. I’m awaiting collection and a refund. I called last week to check on the situation, but was informed that no support team was available until Monday. I’m still waiting for a reply to my email or call. They take the money quickly, but the service has been very unprofessional. Disappointing.

1
Date of experience: Jan 12, 2026

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Business Details

  • At PRC Direct you will find the latest range of top brand electrical including TVs, Home Cinema, Hi-Fi and Appliances at some of the UK's lowest prices.

    Based in Essex and East London, PRC Direct are main authorised dealers for Samsung, Bose, LG, Panasonic, Yamaha to name a few.

    PRC Direct are also members of Euronics (the largest electrical buying group in Europe) and RETRA (the UK’s leading trade association for independent electrical retailers and servicing organisations) for complete peace of mind.See more

  • email orders@prcdirect.co.uk
  • call 02089110311
  • language https://www.prcdirect.co.uk

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