I got suckered in during one of my vulnerable late night Whatnot death scrolls and bought the Predire 8 Element multi purpose skincare (gold color) LED treatment mask from the seller "bhskin." I tell you, the presenter of this mask during the auction is a talented sales person. She can sell ice to an Eskimo and I meant that as a compliment. I'm usually very cautious before buying beauty contraptions by trying to do a bit of research but this purchase is definitely one of my mistakes. I won the auction for over $100. The MSRP, as touted during the auction, said $6000. Okay, sure. When I received the item, I instantly knew something was wrong. I opened the box and it appeared like it was a return from someone who just shoved the mask and the parts it came with and sent it back. The flimsy plastic cover for the face and neck mask was crumpled and shoved in the corner and as if the seller never inspected the packaging quality: a return or not. Now, the quality. This is definitely not worth $6k. The plastic felt cheap and the mask is heavy; whether you're sitting up, on a reclining or lay flat position. The remote control felt cheap like something akin to a remote control for a toy car you'd buy at Temu. First and foremost, this mask is heavy. I tried the micro frequency (MF) feature and attached the nodes even though I couldn't attach one since the rubber attachment was missing and that in itself made it twice the torturous experience. The metal nodes dug deep into my skin so I had to lightly hold up the mask to make it less painful. Even with that, it left me with round pressure marks all over my face that disappeared many hours later. I even had to lightly hold the mask up for support even without the metal nodes attached so I kind of knew I was cruising for a bruising when I attached the metal nodes. The orbital area of the mask is uncomfortable especially since the rubber "cushion" digs deep into your under eye skin. I contacted Whatnot about the missing mask item and mentioned the condition of the packaging upon receipt. There were no mention of any item defects or imperfections during the auction or while the seller was presenting it on Whatnot so I'm hoping to rectify this issue with Whatnot admin rather than running to leave a negative seller feedback, which was very tempting at first due to my initial dismay. We shall see how my issue will be addressed and resolved. Ultimately, there are better LED face masks out there and if it is over a thousand dollars and not endorsed by a major K-pop artist, for example, FORGET IT! My loss with this buying experience is your gain in consumer knowledge.
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