Review Time
I got suckered in during one of my vulnerable late night Whatnot death scrolls and bought the Predire 8 Element multi purpose skincare (gold color) LED treatment mask from the seller "bhskin." I tell you, the presenter of this mask during the auction is a talented sales person. She can sell ice to an Eskimo and I meant that as a compliment. I'm usually very cautious before buying beauty contraptions by trying to do a bit of research but this purchase is definitely one of my mistakes. I won the auction for over $100. The MSRP, as touted during the auction, said $6000. Okay, sure. When I received the item, I instantly knew something was wrong. I opened the box and it appeared like it was a return from someone who just shoved the mask and the parts it came with and sent it back. The flimsy plastic cover for the face and neck mask was crumpled and shoved in the corner and as if the seller never inspected the packaging quality: a return or not. Now, the quality. This is definitely not worth $6k. The plastic felt cheap and the mask is heavy; whether you're sitting up, on a reclining or lay flat position. The remote control felt cheap like something akin to a remote control for a toy car you'd buy at Temu. First and foremost, this mask is heavy. I tried the micro frequency (MF) feature and attached the nodes even though I couldn't attach one since the rubber attachment was missing and that in itself made it twice the torturous experience. The metal nodes dug deep into my skin so I had to lightly hold up the mask to make it less painful. Even with that, it left me with round pressure marks all over my face that disappeared many hours later. I even had to lightly hold the mask up for support even without the metal nodes attached so I kind of knew I was cruising for a bruising when I attached the metal nodes. The orbital area of the mask is uncomfortable especially since the rubber "cushion" digs deep into your under eye skin. I contacted Whatnot about the missing mask item and mentioned the condition of the packaging upon receipt. There were no mention of any item defects or imperfections during the auction or while the seller was presenting it on Whatnot so I'm hoping to rectify this issue with Whatnot admin rather than running to leave a negative seller feedback, which was very tempting at first due to my initial dismay. We shall see how my issue will be addressed and resolved. Ultimately, there are better LED face masks out there and if it is over a thousand dollars and not endorsed by a major K-pop artist, for example, FORGET IT! My loss with this buying experience is your gain in consumer knowledge.
I have been reading the reviews and am honestly surprised; my experience with the company was entirely different. The sales staff were fantastic, and the service and treatments were spot on. After spending over $3000 on the machine and products, I was a bit concerned and checked the reviews. Upon returning to the store, my sales associate reassured me and explained that there are over 16 locations worldwide, and some have issues with employee management and sales tactics. I felt no pressure or concern like that in my visit, and I will definitely return.
Aside from the price, focus on the product itself. It has completely cleared my skin and eliminated dark spots that I had been teased about. I struggled to find anything that worked without causing a rash. This is genuinely one of the best oils I have ever used. I'm not sure if it's worth $400, but it's definitely worth $60-$90.
While shopping at the mall, a representative from the company aggressively tried to sell me a skin-tightening device for $5,000. I laughed and asked why I would carry that much cash. After 25 minutes, he lowered the price to $1,000, and I felt pressured into buying something I didn’t want. Now I can’t get my money back.
I encountered representatives at a local expo, and it was concerning. They initially quoted $15,000 for a skincare package, then reduced it to $1,000 as a 'special offer.' This aggressive tactic felt misleading. During the demonstration, they used a product that showed results, but it wasn't the same as what was sold. After purchasing, the actual items didn’t deliver similar effects. This company seems to employ high-pressure sales tactics and inflated pricing. I would recommend avoiding this business.
This review concerns the company’s store at the mall. There’s always a representative aggressively trying to get my attention as I walk by, yelling 'EXCUSE ME?' like I owe him my time. This behavior is bothersome not just to me but to other shoppers as well. People will enter if they want to; there’s no need to scare them away. Poor customer engagement.
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