I had an issue with automatic payment renewal on preloved which I was not aware off and should be taken off it should be upto the customer to choose if they want to renew. I had no idea until I was browning my account. So I sent customer service an email. I was greeted by MEGAN who responded super fast no problems at all and cancelled the auto renew subscription without a blink of an eye. Couldn’t really get any better service :)
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