We had a great interaction with the sales team and were really looking forward to our shower installation. Initially, we were told that the installation would take one day, maybe two at most. However, it stretched to three days and is still not fully completed. I was promised a full ceiling remodel down to the studs, but my ceiling was only addressed after I brought it up to the subcontractor, who just painted it poorly with what seems like a single coat. The company assured us they would not use subcontractors, yet the entire job was outsourced. The subcontractor worked for less than four hours on the first day and tracked snow, mud, and water all over the house. My carpeted stairs ended up completely dirty, and the bathroom areas were left in a messy state. I found myself having to clean up after them. As it stands, my shower is missing a door, the grab bar, the drain is bent, the ceiling has stains, the caulk is bubbled and poorly applied, and the bench seat lacks finishing edges. They also failed to install the fan because they sent the wrong size. The crucial caulk where the shower floor meets the walls is completely absent. Given the high cost of this shower, I am thoroughly dissatisfied and cannot recommend this company for any services. I feel completely let down. While the contractor was friendly and courteous, the overall experience has been frustrating, and the final result is subpar. We were really hoping for a positive outcome, but the sales team seems out of touch with the installation teams, and the workmanship in my home has been poorly executed.
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Premier Home Pros is here to turn your bathroom blues into spa-worthy bliss! As your one-stop shop for unparalleled bathtubs and showers, we specialize in expert installations that can transform your space in as little as one day. The best part? Our factory-direct prices ensure that your dream bathroom won't break the bank.
-Full Bathroom Remodeling
-Shower and Tub Upgrades
-Flooring
-Vanity and Storage Solutions
No mess, no stress, no hidden fees.
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