premier-talk.com

4.6
4.6 Based on 1.0K reviews

Premier Talk - Providing Telecomminications to Business & Residential Customers in the UK....

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At what point do you not understand MY MOTHER IS DEAD

Guess what? Another month goes by… another bill… AVOID THIS COWBOY COMPANYI have a recording where I phoned up and spoke to a CS representative that I assumed at least had a couple of brain cells and cancelled my DEAD mothers contract. Now months have gone by and this (fill in with whatever expletive you’d like) show of a company is still sending bills through.Repeated emails sent to say my mother is dead. All ignored, no reply. I refuse point blank to phone this cowboy company to be on hold and then maybe get to speak to someone that is an absolute oxygen sucker.I’d like to complain to OFCOM but guess what this shady underhand company isn’t registered. I seriously don’t know how anyone that works there can live with their conscious. Your job is to mislead and take advantage of the elderly and vulnerable. Please just go get a job stacking shelves at Tesco’s - at least then you’ll have a proper rewarding jobI don’t want or need your condolences. You’re a farcical company, a complete joke, but not that funny because you prey on the elderly, so you are scum.3 months and you can’t even remove and close an account.As much as I like to think you’ll escalate this as a matter of urgency I don’t think you have the cognitive ability to do even the simplest of tasks, ie have the basic civility to reply to the numerous emails I’ve sent.

1
Date of experience: Feb 25, 2026

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