I ordered some boots, but the zip-up style was too tight across the top of my foot. I exchanged them for a larger size, but the same issue occurred. A helpful representative suggested I try lace-up boots, which worked perfectly. They felt snug at first, but became comfortable after wearing them. I recommend going up a size, especially if you have wide feet. The team was responsive and kind, and now I have fantastic boots! The turnaround time was quick with excellent communication throughout.
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