premierestateslimited.com

3.2
3.2 Based on 190 reviews

...

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Pamela B.
Avoid At All Costs

Probably the worst company I've ever had to suffer working with.Pitifully archaic system.Disgracefully unprofessional customer service. (often 7 days and a couple of chases, JUST to confirm they've had the email - forget about meaningful action)And £ rates that would, frankly, make an outright thief, blush.Avoid working with, or indeed renting/buying any premises that these lot are involved in, if you value your sanity and self-respect..UPDATE - Several weeks now, since I notified them that I've left. And I'm STILL getting email invoices, tenant updates, and phone calls.So strange, as I've had confirmation in writing, that they've received my emails (so they KNOW I've left)Furthermore, there is no "opt out" of their emails (which is against the law) - (link to .gov removed).FURTHERMORE (if they wanted to argue that their emails do not sit under marketing), they have neglected my legal "right to be forgotten". Breaching a 2nd law.I'm in the process of submitting a complaint to Trading Standards..It's genuinely like someone let a 3 year old school child, that is high on fairground candyfloss, loose to run a multi-million pound company.Again, AVOID AT ALL COSTS IF YOU HAVE ANY SELF-RESPECT.

1
Date of experience: May 24, 2022

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