I reserved a room intended for two adults, but it only had one chair. With two people staying, there should be adequate seating for both. One of us had to either sit on the bed or stand, which was uncomfortable and not acceptable. Given the amount paid, I anticipated the room would cater to the needs of two adults. This seemed like a case of prioritizing cost over guest comfort. Overall, a disappointing experience that makes me hesitant to book again.
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