It is staggering just how bad of a service premier manage to deliver year on year. The latest - just wasted half a day travailing to Brighton marina just to find out that access to my boat not possible as they have disabled my access without prior notice and I have been sent from one end of the marina to other and eventually aborted trip now awaiting management call back to get sorted but advised that this may take up to 7 days...The security system can often be faulty letting anybody onto the pontoons and breaching sucurity but today security failure went the other way keeping boat owners out as well. Just another day at premier marinas.. With the predictablity of failures at the marina it is clear that their is no investment and that they are grossly under staffed. I hope that Andy can get back to me sooner rather than later to get this issue resolved and I hope that the David the duty manager has managed to pass on the correct information.
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Owner and operator of leading leisure marinas and boatyards along the south coast of the UK - Falmouth, Noss on Dart (Dartmouth), Swanwick and Universal on the Hamble, Gosport, Port Solent, Trafalgar Wharf Dry Stack (Portsmouth Harbour), Southsea, Chichester, Brighton and Sovereign Harbour (Eastbourne).
