This company needs to review its communication procedure. First contact to me was made through Royal Mail advising my of the fine as I'd put wrong registration number in machine. Then upon appealing, nothing from them - or so I thought. Weeks later I found their response to my appeal in my e-mail ARCHIVE!! I was too late to pay discounted amount as was out of time. Who looks in their ARCHIVE? Why didn't they post their response to me? Then 45 mins on phone trying to explain to Debt Recovery company what had happened to no avail.
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