Waiting for months to get the new 5G sim card. Then trying to sort things out with the customer service. Standard rudeness from their help desk agents, and no resolution. Their online self service portal is a nightmare. Market will do it's thing here, as I am moving to another provider after almost 7 years of being a faithful customer. I hope this reaches out to people looking into premiumsim. They are cheap, but in the end more expensive, as service quality doesn't exist in their world. Paying a bit more for decent provider always pays out in the end.
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