My SIM card abruptly stopped working, when trying to call their customer service, they rudely hanged up on me!! Twice!! I did my best to speak in German with them but they were saying irrelevant things to my problem! Now I'm left with paying them, not having my phone connection when I'm in urgent need for it, it couldn't get worse really!! Total frustration!! Now I decided to terminate my contract with them & search for reliable providers!
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