Contacted them in the beginning of December to change the contract owner. They delayed the response and charged for a prolonged time of use, although I did not need it anymore. Moreover they charge the current contract owner instead of a new one on a contract owner change. It would be more fair to charge a new one, as he/she is the one taking it over. Another view on it is that it is like a new contract where you pay an initial starting fee, and the new owner pays it. But they organized it otherwise and refused to do anything about it. And charged additionally for an extra month that I did not use.Although the service was relatively good. With a few exceptions, where I did not have service. Because of the experience above, I'd avoid premiumsim and simplytel resellers.
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