premiumsim.de

1.3
1.3 Based on 85 reviews

...

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Don't even fall for the "no 12 months…

Don't even fall for the "no 12 months contract" and "cancel any time" trick!!! I tried to cancel their services based on what it is in my contract (You can cancel with a 1-month notice), unfortunately, it's not how this company is operating. You will get absolutely no response from their support team when it comes to emails with "I want to end my contract" headlines. If you're able to contact their support via chat they will just kick you out without any reason. I paid for 3 more months and on top of that, they even sent me a debt collection firm to pay for a month that was after the official end of my contract. Worst experience ever!

1
Date of experience: May 14, 2021

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