The worst customer service I have ever seen - I never get any reply to my emails/requires. I had a problem with my payments, tried to solve it by writing emails, never got any answer and then I had to pay the double amount. Last week I travelled outside of Germany, my sim card stopped working (it can`t find any signal). I have written already 3 emails but haven`t received any answer for 5 days, which means I am without any phone so I can`t either call the hotline.
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