I ordered a new sim card on 30th November and got the sim on 14th December 2019 which was already activated on 12th itself, even before i received the sim. Now that i have got the sim, it is not completely activated. I am able to place calls but i am not getting any internet connection. The problem persists even after trying different solutions like changing the sim slots and restarting. The msg that was sent by PremiumSim saying your Internet services will get activated is also not workingWhen i call to speak about the problem the customer care is rude, and they are not responding to my problem.My friend helped me later to find a solution. If only they would have suggested me about APN settings in case the normal way does not work i would have got the solution easily and a bit early.now i have increased a star.
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