Spent two weeks at the beginning of my trip trying to configure my phone (automatic configuration from PremiumSIM didn't work). The support chat didn't work 99% of the time but (no surprise here) the one for purchasing their products was working...all the time. At least now I'm pretty savvy when it comes to configuring access point names and what not. The automatic switching to a new operator ones you loose the coverage of the previous one (due to moving from one country to another) doesn't work at all and you have to manually search and select. And since some foreign operators don't give you roaming access if you use PremiumSIM (for some reason) sometimes you will waste a lot of time looking for working operators.The coverage and network quality is poor to average at best. Funny enough the worst network quality I've experienced was not during my 7 months bicycle trip through Europe but in Germany itself after I returned. Once I find an alternative I will dump PremiumSIM. I can't receive most of my calls (while I'm IN GERMANY) for some stupid reason. Paying 7 EUR per month for this is not worth it. And the 2GB internet is also a joke since it's the bare minimum in all EU and EFTA countries. It's nothing special but looking at the ads they make about their product you would think it's incredible.The only plus side is that you can disconnect with a one moment notice. Of course I will verify this very soon and won't be surprised if it gives me headaches...
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