Very unprofessional hotline services!I had to pay about 20 Euro for 1,4 MB roaming data. Yes, it's really expensive. I just tried to call the hotline services to ask for some solutions to avoid this issue will happend again in the future. The premiumsim-guy on the call was really unprofessional. It seems to be he is eating something and answering my phone; not only that - his attitude is somehow like he is doing the minijob. I had the feeling that he was totally 100% not interested at all in answering my phone or providing me some information about the issue and how to help the customer to avoid receiving the crazy bills. It's quite strange for me to talk to somebody like this on a hot line, so I asked him about his strange attitude - and he told me not to insult him!?!I asked him about a posibility to provide my feedback to Premiumsim regarding this very bad services from him, he told me to search on google. So, I do it now here.As a long time customer of Premiumsim, I am now quite disapointed.
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