I really wish I could give these guys a zero rating! First off, I switched provider, the switch was due to take place on the 28th of August. Never received the new SIM, emailed, got it on Saturday, still waiting on it to be activated. I have now been without a phone for over 6 days. Activation is supposed to take 3 hours but it has been 24 hours, still no email, cannot even switch on my phone on as I dont have the new pin number because I only get it in the service center when the SIM is activated. Really regretting my decision changing to this company. Please avoid these guys at all costs.Finally got connected 1 week after i was suppose to . They never answered any of my emails, (i wrote in german and english) upto that point. I had to keep checking the online service centre and finally saw it was activated with the pin number......never wish to have any more problems with this provider. PS I am based in Germany not China.
Claim your business profile now and gain access to all features and respond to customer reviews.
