premiumsim.de

1.3
1.3 Based on 85 reviews

...

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Deorwine C.
1 min of internet cost 120 euros

My Name is Ankit Ramani Kundennummer: C2451904I was in Switzerland with my wife and have used net only 64 KB approx.I Got message that I have to pay 60 euros for that, I am not sure why I need to pay that much for only 64 kb of net use.Please solve this problem and make it realistic, we are not so rich to pay 60 euros even we haven't used net at all, I have same problem with my Wife card too, She also got 60 euros fine only for using some KB of data.No where is mention anything about this, that we have to pay like this much of money just by turning ON and OFF mobile data in EU ausland.I did contact the customer care and also they didn't help me. They simply said if you don't like the service then cancel the card. I feel like there is no value for customer. I feel really not happy with this kind of service.

1
Date of experience: May 30, 2022

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