premiumsim.de

1.3
1.3 Based on 85 reviews

...

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Elmo
Awful awful awful

Awful awful awful. They are very cheap but you get what you pay for.Want to travel to another EU country? Don't expect that your phone will have service. Maybe a day or two later it will suddenly decide to connect. Traveling somewhere that doesn't receive free EU service? You better put your phone in a steel box to put it in airplane mode, because if it sends a single kB of data you will be charged 60 EUR (regardless of whether you actually use any additional data).Wait to speak to Customer Support in English? Good luck calling; most of their agents only speak German and none of them care to transfer you. It's OK though (they tell you) - you can always email their support team for English support. Except they don't read your messages and just reply with canned answers to questions you didn't ask. At least with a phone call you can get the small satisfaction of shouting at the idiot on the other end...

1
Date of experience: Oct 31, 2021

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