We paid for the service, but they canceled our two appointments right as we were leaving, citing "machine problems"—yet they suggested we could come later that same day. Given it was a Saturday, it seemed unlikely a repair person would arrive. My husband had booked extensive testing for a significant amount of money weeks ago, and he still hasn't received the results. Only after we threatened to dispute the charge did they release one of the many tests. This feels like a scam.
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