I got a prepaid from them as a present from my work. When I try to buy online the vendor website asks for a validation code (OTP) which I was supposed to receive from Prepaid Digital Solutions by email or SMS. The problem is that they never send it, so I can't complete the transaction. I tried their helpdesk but they just have a bot answering messages and it was completely unhelpful. They make everything they can so you don't spend your money and they grab it when your card expires.
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