Myself, my husband, and my parents were supposed to receive a number of gift cards from this Company, who was engaged on behalf of another company - Opencare to provide Visa gift cards. After paying for shipping on all 5 gift cards, it has been several weeks and we have not received a single physical card. When I contacted Customer Service, they did not confirm they would refund the shipping cost back onto the card, extend the expiry of the cards, resend the cards free of charge, or even reissue the card virtually so I could get immediate access. Customer Service with this company is incredibly poor and their withholding of my funds is potentially criminal.
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