Terrible services. Is it scam I wonder?I've got a prepaid reward a prepaid card for 250 euros. There was some issue with verification when I clicked on the link to retrieve the digital card, so I was asked to submit verification documents (driving licence photo) to help verify my identity, which I did.That was 8 days ago. I had heard nothing so I tried calling their "customer service" dept. This was a waste of time. All they could do is "escalate my case" which will take another 3-5 days! (honestly I think they make up these numbers).I have ask for the name of the agent an denied to provided the surname after this persons asked me so many questions.I have asked for a case number, there is no one.At this point I feel like my money has been stolen and I don't know who to contact about it next :(
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