prepaiddigitalsolutions.com

1.4
1.4 Based on 405 reviews

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Berenice H.
Terrible system

Terrible system. I used their service as reward from Dynata Global UK a survey company I do survey's for. A few days ago I choose for a reward of 40€, this comes in two codes of €20. To merge both codes you lose 2€, which left me with €38. I wanted to buy an Android TV Box on Amazon for €39,99, but that was not possible anymore since they have taken €2 away for merging the two codes. I had no idea how to solve this but after thinking two days about how I could solve this problem I saw this button 'Add Payment' and when I clicked on it, it said 'Enter your prepaid digital token.' Aha, solution here, I just have to order another €20 code at Dynata Global UK and then it will be added to the €38 on the card (minus €2 of course,) leaving me €56. That's even enough to buy a more expensive Android Box on Amazon.So, I ordered another €20 digital token, it was delivered very fast, I type in this code and...they create another card of €20.That is not adding a new token, but creating a new card with a token ! This system is completely unusable this way. There should be ONE card you can add funds to with tokens or at least a function to add funds with a new token to an existing card.Now I have two cards, one with €38 and another with €20, but not possible to buy what I wanted to buy.Very disappointed in this company, I would not recommend using their service.

1
Date of experience: Oct 20, 2021

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