The level of responsiveness with this company is terribly unsatisfactory. I agree with the majority of reviews here. This company is acting like a scam and I really wonder why other companies trust their giftcard. It should be avoided at all cost. There are other giftcard providers which are super convenient and user-friendly than this crowd especially in Europe. Prepaid Digital Solutions make it very difficult for people to claim the giftcard. It feels like they do not value customers. It’s now about two weeks since I was issued a token and until now, I could not access it despite following their KYC process with ID check. Emails sent but they do not respond. You call them to no success. My gut feeling is that they want to keep the giftcards to themselves so it certainly a scam. They make it difficult so you will get tired of chasing them so they can keep the money to themselves when you let it go at the end.
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