First time i have received a $15 gift card from MISTPLAY and tried to redeem it and got an "oops something went wrong" youve been sent an email blah blah...2 days later email arrives saying ....You recently attempted to access your prepaid digital payment.Due to anti-money laundering regulations, we are required by law to verify your identity before you access this payment. Unfortunately, we were unable to do so with the information you provided on our site. Additional information is required from you to complete our records and release your payment.Please use this secure link to upload the required documentation.Please complete this request within 5 days. Once we have received and validated your additional information, you will be able to access your payment.Thank you in advance for your understanding and cooperation. If you have any questions, please respond back to this email or you may contact us at: +44 (800) 0487475.You have to send a copy of your drivers licence to a KYC link that who knows where your details will end up being sold to!Seriously!!! ANTI MONEY LAUNDERING!! w.t.f is this rubbish to claim a gift card prize?they dont reply to any questions and they dont answer the phone..MISTPLAY SHOULD FIND ANOTHER PROVIDER AS THIS IS A JOKE.edit update..i like the generic bot reply they give...Reply from Prepaiddigitalsolutions7 hours agoHi tricky vicki,We would like to further assist you, but we are unable to locate your account in our database with the username provided. Please contact us at service@prepaiddigitalsolutionscom and enter ‘Customer Success Agent’ in the subject line. We would be more than happy to further assist you!-Customer SupportHeres the thing ..i never gave a username on here so how could you search your data base to find the account?? KEEP STEALING THOSE GIFT CARDS PREPAIDDIGITALSOULUTIONS.THIEVES
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