I purchased their so-called 'new!' scanner for hotel rooms, which cost me $50. To my surprise, I was signed up for a 'VIP Membership' at $30 a month without my consent. While trying to understand this charge, I discovered it's a common practice they use with every order. It feels like a scam, as they rely on customers not noticing the recurring fee. I can't see any real value in a VIP membership for a product that doesn't need ongoing oversight. After being on hold for nearly an hour, I decided not to engage with the company and opted to dispute the charge with my credit card provider, who issued a refund.
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