Preply’s protection of tutors is not good. After an initial free trial lesson, my student made a new account and booked another free trial. When I refused to do another lesson for free, the student reported me absent, and my profile has been hidden from new students for a week. They then did this again, hiding it for an additional week. The Preply helpline has been incredibly unhelpful, claiming to protect tutors from multiple trials and then punishing me when exactly that happens by refusing to remove the ban.
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At Preply, we are powering people's progress.
We create life-changing learning experiences by helping people find the magic of the best tutors, a personalized journey, and the motivation that helps people learn and keep learning.
Over 90,000 tutors teach more than 50 languages to learners from over 175 countries. Powered by a tenfold increase in revenues over the last three years, Preply is now leading the online language tutoring segment globally and has 700+ employees of over 62 nationalities based across Barcelona, Kyiv, London and the US. Preply is driven by a culture of perfecting the experience we provide to our customers; both consumers and enterprises. See more
