2nd time ordering birthday flowers - first time was lovely. emailed my complaint and they were quick to respond, and follow up.
What I cannot accept is the lack of arrangement of the bouquet, instead I was asked to follow the care instructions. What does this have to do with the initial arrangement? Did I not order a professional bouquet as opposed to individual stalks? Shouldn’t I expect a ‘ready to gift’ bouquet? Trimming the stems and waiting for the flowers to bloom has nothing to do with this. I understand that some flowers will bloom later, but the arrangement itself was horrid .
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No quibble 100% Satisfaction Guarantee! We promise to provide each customer with the very best customer experience. We have a team of very friendly customer care agents who are readily available to help you from start to finish with your order. Our team of highly skilled florists bring you the most beautiful bouquets arranged to give that ‘wow’ factor, offered at the most competitive prices.See more