My parcel is nowhere to be found although they claim to have delivered it. Since plt likes to shy away from customer service but not their money I don't have a number to speak to them. I reached out through their whattsapp as I have gone to 5 different neighbours to find the parcel. It was not delivered to my address or my preferred neighbour either. When I finally spoke to someone on whatsapp, their response was that they were confident I have received the parcel. What they don't know is I have a ring doorbell camera and so does my preferred neighbour so they are lying and frustrating the customer rather than investigating the situation. Rubbish service overall. As long as they take your money, they don't care about the customer. If there was a minus star, that's what they will be getting instead.
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Welcome to our world. We provide the PrettyLittleThing customer with everything she needs to own her own style. Our girl is part of the online savvy shopping generation and trusts in us to deliver her product inspired from the catwalk and the coolest celebrity muses of the moment. With hundreds of new affordable product dropping daily, all of those “nothing to wear dilemmas” are gone for good. This is fast fashion accelerated. Our aim is to demystify style and make it accessible to all whatever your budget.See more
