Paid for premium next day delivery, requested a refund and they advised I need to wait past 9pm (latest delivery time) which I did, I then messaged back several times requesting this to be refunded and have been ignored 4 times now. Don’t know how they get away with their customer service it’s awful
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Welcome to our world. We provide the PrettyLittleThing customer with everything she needs to own her own style. Our girl is part of the online savvy shopping generation and trusts in us to deliver her product inspired from the catwalk and the coolest celebrity muses of the moment. With hundreds of new affordable product dropping daily, all of those “nothing to wear dilemmas” are gone for good. This is fast fashion accelerated. Our aim is to demystify style and make it accessible to all whatever your budget.See more