I haven't ordered from this company since 2018, and I regret trying them again. I placed an order on November 13, but it hasn't moved since November 15, and is 'scheduled to arrive' today, November 21. Their customer service is AI-driven, lacking real human interaction, which makes communication frustrating. I doubt my order will arrive on time, and my inquiry about their refund policy was ignored. If my item doesn't arrive within five days, I will contact my bank. This business shouldn't still be operating given the terrible reviews and management.
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