I returned two items over 3 weeks ago and despite the fact that both items have been delivered to PLT for weeks, they’ve refused to refund me. They’re denying the receipt of one of the orders and holding on to both refunds.I have proof of delivery and they don’t even care.I’ve reached out to customer service multiple times and I still haven’t been refunded. I haven’t even been able to get through to an human agent, they just ignore my messages.
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