Cannot believe a £1.99 shipping protection fee was sneakily added on with no prior communication! If you regularly buy like myself you wouldn’t be looking for this. Reported straight away & because customer services took so long to reply I was told it’s too late as I’d already received the parcel!? Not my fault! I’m now being ignored after challenging this. Unbelievable after spending so much money with them & being a royalty customer.
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