I purchased a gift card for my niece in January and when she attempted to make a purchase it said the giftcard is linked to a different account. When i contacted the customer service they said The gift card is not linked to a different account , it's not showing as redeemed yet. The email address where you send the gift card to does not have an account with us yet so the recipient will need to create one to redeem this. This is not the recipient ail but the sender's. Tried all this didn't work. I asked for a refund and they said they couldn't issue one as I have gone past 28 days. Evetytime I message customer service they take 10 days ti respond. No money back and we are in October. The biggest con.
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