My order never arrived even though I paid for next day delivery. Then I was told I have to wait 2 weeks before anything can be done about it. That’s no use, I go on holiday in 10 days. This was a £400+ order, leaving me not only out of pocket for my holiday but also without holiday clothes! They also never replied when I said I’m not happy with their “solution” of waiting 14 days. It’s been 6 days of silence from their customer service (through iMessage)
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