i ordered 4 different orders as i wasn't sure what i wanted to wear, i tried them on and kept one outfit and returned the rest using their QR code on the 21/08. i got proof of postage and updated Klarna. I asked 10 days later for an update as i still hadn't got a refund for any of them and got told it can take 15 days, so i checked in again at 16 days and no reply. There is around £900 worth of order and they still haven't responded or refunded me for my order. DO NOT BUY FROM THEM! I have used PLT a few years ago and had no problems, but i would never buy from them again. I wish i had of checked trust pilot earlier. I also paid extra for a premium membership that wasn't worth it. I am just glad i used Klarna as they are backing me and even they aren't getting a response from them.
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