As per the other reviews, PLT has got some serious issues with their customer service, and App.They're not answering any channels when you raise a query, just a scripted response. I paid for Royalty which meant free returns but the returns label is trying to charge. Now taken so long it's out of the return window and still no response. Went through 'delete my account' process and the code didn't work 3 times. Written to DPO to ask for 'right to be forgotten' so that they shut my account. They're badly gone down hill and are letting customers down.
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