prettylittlethings.com

1
1 Based on 161 reviews

Today only! Shop the latest women's fashion at PrettyLittleThing & get up to 50% off selected lines! PLT offer thousands of the latest must have trends....

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Nikki Simone
Lacking in customer service,and technology needs sorting out

As per the other reviews, PLT has got some serious issues with their customer service, and App.They're not answering any channels when you raise a query, just a scripted response. I paid for Royalty which meant free returns but the returns label is trying to charge. Now taken so long it's out of the return window and still no response. Went through 'delete my account' process and the code didn't work 3 times. Written to DPO to ask for 'right to be forgotten' so that they shut my account. They're badly gone down hill and are letting customers down.

1
Date of experience: Sep 01, 2025

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Business Details

  • Today only! Shop the latest women's fashion at PrettyLittleThing & get up to 50% off selected lines! PLT offer thousands of the latest must have trends.

  • language https://prettylittlethings.com

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