PLT have massively gone down hill!It used to be my go to for all occasions, and I would order from them all the time, and have spent so much over the years.They used to be brilliant especially with customer service and returns but it’s sad to see that this is no longer the case. I needed to return a parcel from a recent order but the portal was not working for me, I tried to contact their customer service but all you get sent to is AI My problem has not been resolved despite weeks of trying to contact, it just sends me in circles, and now it is past the return date and I am stuck even though it’s not a problem of my own!!! Bring back the old PLT :(
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