Sent my item with a huge stain on it, clearly been worn/tried on by somebody else and they’ve not bothered to check the item before sending it back out again. Then apparently it’s going to cost me £1.99 to return an item they’ve sent with a huge stain on it? Tried to get in contact with customer services and it’s like trying to get blood from a stone, their customer service is shockingly poor and none existent.
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