Returned items for a refund.Refund was sent to wrong bank. Contacted them over 3 weeks, received 2 replies that told me it’s basically out of their hands and I’m not getting my refund even though my old bank have said the refund never reached them. They’ve basically stolen £50 off me and there is no avenue to complain or do a chargeback because it’s with my old bank. I will NEVER order from here again.
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