I wish I had seen all these reviews beforehand. I tried to submit a return through their portal, but it didn’t work, so I contacted them numerous times across different platforms and via email requesting support. Days later, they finally replied—only to say I had now missed the deadline and they wouldn’t accept my return. It’s clear they do this intentionally to prevent people from returning items. The tone of their response was appalling, and their customer service is so poor and practically non-existent that it’s impossible to escalate the matter.
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