I ordered a dress from plt and upon receipt it wasn't for me. Through only my own fault I failed to return it within the measley 14 day window they offer as sadly I suffered a miscarriage and, understandably, my mind was elsewhere. After a few weeks when I got back to a better frame of mind I contacted them and explained my situation and all I received was standard responses. Little empathy given for my situation and no offer to accept the return due to the circumstances. Shocking to say the least.I do like the quality of plt clothing so I am not slating that but I am but not impressed with their business practice and they don't deserve anyone's custom to be quite frank.
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