i ordered my package about 8 days ago now and i had to pay 10 dollars for shipping and the time frame was 6-8 days and i have yet to recieve either packages one is set to be delivered august 6th which is past the date kai told me and promised it would be here by august 5th and she lied and then my other package hasnt gotten a new update since the 28th and was also supposed to be here by the 5th which i just dont see happening so i reached out and i dont know exactly who i was talking to bc they left mid conversation but they were SO unhelpful i told them about my order not coming in time and they took that as it was delivered but i couldnt find the package and escelated the situation which was not neccesary the package was never showed as delivered so i dont know if it is like automated responses but not helpful at all and then they left the conversation when the issue was not resolved so overall not very happy with the customer service and the shipping bc i still have yet to recieve anything when i had to pay for shipping
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