The item i bought had no health warnings on their advertisements. However there was a leaflet giving instructions for use. This unfortunately was not suitable for my health conditions so I asked about returning it. They replied no problem and since before Christmas they haven’t answered my emails. I kept trying and one day they apologised for poor customer service and that I would be refunded in full within 10 days. They didn’t even want the item returned. Said I could give it to a friend. Since then. 6th Jan Ive had no response other than answering my emails with a return email with no content. I got another email after 10 days saying it would be another 10 days till the money would be in my account. These people should be closed down and made to reimburse those they have not dealt with in. An honest way. Hopefully my bank can retrieve my money and report them to the police. Im pissed off at this terrible service
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