Like the previous reviewer I was beginning to think that I had been scammed - the item was deemed to have been dispatched but I could not get any information about it arriving at Royal Mail. I emailed the company twice but did not receive any replies and was waiting for the 14 days to be up since ordering the equipment so that I could complain to the bank. However - the equipment finally arrived today - I had perhaps anticipated an arrival within the timescale provided!! Can't speak for how good the equipment is yet as I've only used it once and I think it will take a few sessions to be beneficial. I have contacted the company to suggest that they improve their customer services.
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