I bought a Petro-Canada e-gift card through Prezzee and it has never worked. Petro-Canada’s system says the card number is invalid.For the last week and a half Prezzee support has given me nothing but the runaround. One agent said a refund was being issued, another said it was cancelled, another said it wasn’t cancelled, and now I’m being told to wait for the retailer. Every message is a different story.Selling a gift card that is invalid from day one and then bouncing the customer between excuses for weeks is unacceptable. Either replace the card or refund the money — it shouldn’t be this hard.Terrible experience and terrible customer service. I will never use Prezzee again.
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Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand.
Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. Gift Cards easier than ever before! Shop online today for the best present!
